ceo94 Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and ceo94 ("the Platform", "we", "us"). By registering an account, accessing the ceo94 platform at ceo94.org, depositing funds, or participating in any game or betting activity, you confirm that you have read, understood, and agreed to these Terms in their entirety. If you do not agree to any part of these Terms, you must not use the ceo94 platform.

ceo94 reserves the right to modify these Terms at any time. Continued use of the platform following any modification constitutes acceptance of the revised Terms. It is your responsibility to review the Terms periodically. Material changes will be communicated to registered users via the email address on file or via a notice displayed on the platform.

To be eligible to register and use the ceo94 platform, you must satisfy all of the following conditions at the time of registration and at all times during which your account remains active:

• You must be at least 21 years of age.
• You must be a natural person (not a corporation, trust, or other legal entity) acting on your own behalf.
• You must not be a resident of any jurisdiction in which participation in online gambling is explicitly prohibited by applicable law.
• You must be able to enter into legally binding agreements under the law of your jurisdiction.

ceo94 reserves the right to request documentary evidence of identity and age at any point. This includes but is not limited to government-issued photo identification, proof of address, and proof of payment method ownership. Failure to provide satisfactory documentation within the timeframe requested may result in account suspension and withholding of any pending withdrawals pending verification.

To use ceo94's full range of features, including depositing funds and placing bets, you must register an account. You agree to provide accurate, complete, and current information during the registration process, and to keep that information updated at all times. Providing false or misleading information during registration — including a false date of birth — constitutes a material breach of these Terms and will result in immediate account closure.

Each player is permitted to hold only one (1) registered account with ceo94. If ceo94 detects that a player holds or has held more than one account — whether using the same or different personal details — all associated accounts are subject to closure and any balances or bonuses within those accounts are subject to forfeiture. If you believe your account has been incorrectly identified as a duplicate, contact ceo94 support immediately.

ceo94 supports deposits and withdrawals via bKash, Nagad, Rocket, and Upay mobile wallets, as well as via Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank net banking. The minimum deposit amount is ৳100. The minimum withdrawal amount is ৳200. All transactions are processed in Bangladeshi Taka (BDT). ceo94 does not charge fees on the platform side for any deposit or withdrawal method; however, your bank or mobile wallet provider may apply their own transaction fees, for which ceo94 is not responsible.

Deposits are credited to a player's ceo94 account in real time upon confirmation from the payment provider. Standard processing time for bKash and Nagad deposits is under 60 seconds. Bank transfer deposits may take longer depending on the originating bank's processing schedule. If a deposit does not appear in your account within 30 minutes of a confirmed payment, contact ceo94 support with proof of the transaction.

The following conditions apply to all withdrawals from ceo94:

• Withdrawals can only be made to a payment method previously used for a deposit on the same account (source-of-funds matching).
• Withdrawal to a payment method not previously used for deposit requires additional verification and is processed at ceo94's discretion.
• Active bonus funds must have their wagering requirements fully satisfied before any withdrawal is permitted.
• ceo94 may place a withdrawal on hold pending KYC verification at any time, regardless of whether the account has been verified previously.

ceo94 offers a range of bonuses and promotional incentives to both new and existing players. All bonuses are subject to the specific terms displayed at the point of offer, as well as the general bonus conditions set out in this section. In the event of any conflict between a specific promotion's terms and these general Terms, the specific promotion's terms shall prevail in respect of that promotion only.

Bonuses credited to a player's account are not withdrawable as cash until the associated wagering requirement has been met in full. The wagering requirement multiplier and eligible games for rollover are specified in the terms of each individual bonus offer. Wagering on games with a declared RTP above a specified threshold may contribute at a reduced rate or not at all toward the rollover requirement, as specified in the applicable offer terms.

All casino games available on ceo94 are supplied by third-party game studios including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi. Each game operates according to its own set of rules as provided by the respective studio. Players are responsible for familiarising themselves with the rules of any game before placing real-money bets. ceo94 does not alter, modify, or control the mathematical outcomes of any game; all outcomes are determined by the certified RNG systems of the individual game providers.

In the event of a technical malfunction — including server errors, game software crashes, disconnections, or display errors — ceo94 reserves the right to void any bet or game round affected by the malfunction. Bets voided due to technical issues will be refunded to the player's account balance at the original stake amount. ceo94 is not liable for any losses arising from technical malfunctions beyond its reasonable control, including failures attributable to the game studio's servers or third-party infrastructure.

The following conduct is strictly prohibited on the ceo94 platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of all balances, and where applicable, reporting to relevant authorities:

• Providing false, misleading, or fraudulent personal information during registration, KYC, or any other account process.
• Using the platform if you are under 21 years of age or are located in a jurisdiction where online gambling is prohibited.
• Operating more than one account or assisting any other person in creating a duplicate account.
• Using automated software, bots, scripts, or any artificial intelligence tool to interact with the platform or place bets without genuine human intent.
• Engaging in money laundering, match fixing, or any other activity intended to defraud ceo94 or any third party.
• Harassing, threatening, or using abusive language toward ceo94 staff or other platform users via any communication channel.

ceo94 employs fraud detection systems and monitors account activity continuously. Accounts flagged for prohibited conduct may be suspended without prior notice pending investigation. During a suspension, access to funds may be restricted. If an investigation concludes that prohibited conduct has taken place, the account will be permanently closed and any balance forfeited. If the investigation finds no breach, the account will be reinstated and any withheld withdrawals processed without delay.

ceo94 reserves the right to suspend or permanently close any player account at its sole discretion, including where: the player is found to be in breach of these Terms; ceo94 is required to do so by applicable law or regulatory instruction; the account shows signs of fraudulent activity, bonus abuse, or prohibited conduct; or the player requests self-exclusion under ceo94's responsible gaming framework.

If a player wishes to close their own account voluntarily, they may request closure by contacting ceo94 support. Upon receipt of a closure request, any pending withdrawals that have already been approved will be processed. Bonuses that have not been claimed or that have not met their wagering requirements will be forfeited upon closure. Verified balances from real-money play will be returned to the player via their registered payment method after identity verification has been confirmed.

ceo94 is committed to promoting responsible gaming. The platform provides tools to help players manage their activity, including deposit limits (daily, weekly, and monthly), session time reminders, and self-exclusion options. These tools are accessible from within your account settings after login. ceo94 encourages all players to set limits that reflect their personal financial situation and to treat gambling as a form of entertainment, not as a means of generating income.

ceo94 reserves the right to enforce responsible gaming measures proactively, including contacting a player if their activity patterns suggest problematic gaming behaviour, or temporarily restricting a player's account pending a welfare check. Players concerned about their gaming habits are encouraged to contact ceo94 support directly. For additional independent support, players may seek guidance from mental health and financial counselling services available in Bangladesh. Full details of ceo94's responsible gaming framework are available on the Responsible Gaming page.

To the fullest extent permitted by applicable law, ceo94 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the platform. This includes but is not limited to: loss of winnings, loss of data, loss of goodwill, service interruptions, computer damage, or system failures. ceo94's total aggregate liability to any player for any claim arising from or related to these Terms or the platform shall not exceed the total amount deposited by that player in the twelve-month period immediately preceding the claim.

ceo94 makes no representation or warranty that the platform will be available without interruption, error-free, or free from viruses or other harmful components. ceo94 does not guarantee that the platform will be compatible with all devices, operating systems, or browser versions. Access to specific games or features may be restricted or unavailable from time to time due to maintenance, provider downtime, or regulatory requirements.

All content on the ceo94 platform — including but not limited to the brand name ceo94, the site design, graphics, layout, code, game interfaces as displayed through the platform, text, and documentation — is the property of ceo94 or its licensors and is protected by applicable intellectual property law. You may not reproduce, distribute, publicly display, modify, or create derivative works from any ceo94 content without prior written consent. Unauthorised use of ceo94's intellectual property may result in account closure and legal action where applicable.

ceo94 collects and processes personal data in connection with account registration, identity verification, transaction processing, and responsible gaming monitoring. By registering an account with ceo94, you consent to the collection, use, and storage of your personal data as described in ceo94's Privacy Policy. The Privacy Policy is incorporated into these Terms by reference and should be read alongside them. You have the right to access, correct, or request deletion of personal data held by ceo94, subject to ceo94's legal obligations to retain certain data for compliance purposes.

ceo94 reserves the right to amend, update, or replace these Terms at any time. Changes will take effect immediately upon publication on the ceo94 platform unless a specific future effective date is stated. It is your responsibility to review these Terms periodically. Your continued use of ceo94 after any amendment constitutes your acceptance of the revised Terms.

Where a material change is made to these Terms, ceo94 will endeavour to provide advance notice to registered players via the email address on file. However, ceo94 is not obligated to provide advance notice for minor or administrative amendments, including corrections of typographical errors, formatting updates, or clarifications that do not alter the substantive rights of players.

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with general principles of international commercial law, to the extent that a specific applicable jurisdiction has not been mandated by competent regulatory authority. ceo94 operates as an online platform serving a global user base, including players in Bangladesh, and endeavours to comply with applicable platform operation standards. In the event of a dispute between a player and ceo94, the player should first contact ceo94 support to seek resolution directly. If a satisfactory resolution cannot be reached through direct contact, the dispute may be escalated through ceo94's formal complaints procedure, details of which are available from ceo94 support upon request.

If you have any questions about these Terms and Conditions or require clarification on any aspect of ceo94's policies, you may contact the ceo94 support team at any time. The support team operates on Bangladesh Standard Time (BST, UTC+6), 24 hours a day, 7 days a week.

Contact ceo94 support by email at [email protected]. Please include your registered username and a description of your query in all correspondence. ceo94 aims to respond to all support queries within 24 hours of receipt. For urgent account security matters, mark your email subject line accordingly to ensure prioritised handling.