ceo94 Frequently Asked Questions

Creating a ceo94 account takes less than two minutes. Visit ceo94.org, tap the registration button, and fill in your name, email address, mobile number, and a secure password. You must be aged 21 or above and located in Bangladesh to register. After submitting the form, you will receive a verification link by email — click it to activate your account and you can start depositing immediately.

ceo94 requires a valid government-issued photo ID and proof of address for KYC verification. Accepted ID documents include a National Identity Card (NID), passport, or driving licence. For address verification, a recent utility bill, bank statement, or official letter dated within the last three months is accepted. Upload clear, legible scans through your account dashboard — most verifications are completed within 24 hours.

To reset your ceo94 password, click the "Forgot Password" link on the login page and enter the email address registered to your account. You will receive a password reset link within a few minutes — check your spam folder if it does not arrive. Click the link, choose a new strong password (at least 8 characters with a mix of letters and numbers), and log in. If you no longer have access to your registered email, contact [email protected] for manual assistance.

No — ceo94 permits only one account per player. Creating duplicate accounts is a breach of our Terms and Conditions and may result in the permanent closure of all accounts associated with your identity, along with forfeiture of any balances. If you believe a duplicate account was created without your knowledge, contact [email protected] immediately. Duplicate accounts are detected automatically through our verification system.

To close your ceo94 account, email [email protected] from your registered email address with the subject line "Account Closure Request". Our team will process the request within 48 hours after confirming your identity. Any remaining balance will be returned to your registered payment method before the account is closed. Note that account closure is not the same as self-exclusion — if problem gambling is your reason for closing, we strongly recommend requesting self-exclusion instead, as it provides stronger protections.

ceo94 accepts deposits via bKash, Nagad, Rocket, and Upay — Bangladesh's most widely used mobile financial services. Bank transfers from Dutch-Bangla Bank, BRAC Bank, Islami Bank (IBBL), City Bank, and Sonali Bank are also supported. All transactions are processed in BDT. Choose your preferred method from the cashier section after logging in.

bKash deposits on ceo94 are credited instantly in most cases — typically within 1 to 3 minutes of the transaction being confirmed by bKash. If your deposit has not appeared after 15 minutes, check that the transaction was completed successfully in your bKash app and that you used the correct ceo94 merchant number. For unresolved delays, contact [email protected] with your bKash transaction ID.

The minimum deposit on ceo94 is ৳200 for mobile wallet methods (bKash, Nagad, Rocket, Upay). Bank transfer deposits have a minimum of ৳500. There is no maximum deposit limit for verified accounts, though individual payment providers may impose their own transaction caps. Always check the cashier section for the most up-to-date limits.

The minimum withdrawal on ceo94 is ৳500. Withdrawals are processed back to the same payment method used for your most recent deposit — ceo94 does not send withdrawals to a different wallet or bank account as a security measure. Ensure your withdrawal account details are registered and verified in your account settings before requesting a payout.

Most ceo94 withdrawals are processed within 1 to 4 hours for fully verified accounts using bKash or Nagad. Bank transfer withdrawals typically take 1 to 3 business days depending on your bank. Pending wagering requirements on bonuses will delay withdrawal until they are met. First-time withdrawals may take slightly longer due to an additional security review — this is standard practice to protect players.

ceo94 covers a wide range of sports betting markets, with cricket being the most popular choice for Bangladesh players. You can bet on BPL (Bangladesh Premier League), IPL, ICC T20 World Cup, Test matches, One Day Internationals, and Bangladesh Tigers home and away series. Other available sports include football (Premier League, La Liga, FIFA World Cup), kabaddi, hockey, and tennis.

Live cricket betting on ceo94 lets you place bets on matches already in progress, with odds updating ball by ball. Common live markets include next wicket, runs in next over, method of dismissal, and match winner. Bets placed after an event has occurred (e.g., a wicket falls before your bet is confirmed) will be voided. Internet delays can affect live betting — ceo94 reserves the right to suspend a market at any time if integrity or data accuracy is in question.

Yes — ceo94 is fully optimised for mobile play and works on any modern Android or iOS smartphone without needing a separate app download. Open ceo94.org in your mobile browser (Chrome, Safari, or Firefox all work well) and the site adapts automatically to your screen size. All features — deposits, withdrawals, sports betting, slots, and live casino — are available on mobile, including bKash and Nagad payment flows.

All slot games on ceo94 use certified Random Number Generator (RNG) technology, which means every spin outcome is completely independent and unpredictable. Our game providers — including Pragmatic Play, Microgaming, NetEnt, and Spribe — are established studios whose RNG systems are regularly audited by independent testing laboratories. The Return to Player (RTP) percentage for each slot is displayed in the game information panel before you play.

ceo94 offers a welcome bonus to all newly registered players who make their first qualifying deposit. The bonus matches a percentage of your first deposit up to a stated maximum amount in BDT. Full terms — including the minimum deposit required, eligible games, and the wagering requirement that must be met before withdrawal — are shown on the promotions page at the time of registration. Bonus availability may vary during special events such as BPL season, Eid, or Pohela Boishakh.

The wagering requirement on ceo94 bonuses specifies how many times you must wager the bonus amount (or bonus plus deposit, depending on the promotion) before the resulting winnings can be withdrawn. For example, a 20x rollover on a ৳1,000 bonus means you must place a total of ৳20,000 in qualifying bets before withdrawing bonus-derived winnings. Wagering requirements vary by promotion — always read the specific terms before claiming any bonus.

Whether your ceo94 welcome bonus can be used for cricket betting depends on the specific promotion terms. Some welcome bonuses are valid across all product verticals including sports betting, while others are restricted to casino games only. Check the promotion terms at the time of claiming — the eligible products will be clearly listed. Sports-specific promotions (such as BPL or IPL boosts) are separate offers and typically apply only to the relevant event markets.

ceo94 rewards active players through an ongoing loyalty programme. As you play, you accumulate points that can be converted into bonus credits or used for exclusive rewards. Higher-tier players receive benefits such as faster withdrawal processing, dedicated account managers, higher deposit limits, and invitations to special seasonal promotions around events like the BPL, IPL, or Eid. Contact [email protected] to find out your current tier and available rewards.

ceo94 operates as a safe and secure online gambling platform for Bangladesh players. The site uses SSL encryption to protect all data transmitted between your device and our servers, and player funds are held separately from operational funds. We apply strict KYC verification to prevent fraud and protect account holders. All games use certified RNG technology for fair outcomes, and responsible gaming tools are available to every registered player.

The minimum age to register and play at ceo94 is 21 years old. This applies to all players in Bangladesh without exception. Age is verified during the KYC process, and any account found to belong to a person under 21 will be permanently closed and any deposited funds returned. If you suspect underage access, please report it to [email protected] immediately.

To self-exclude from ceo94, contact our support team at [email protected] and request self-exclusion, specifying the period you need — options range from 6 months to permanent exclusion. Your account will be suspended within 24 hours and you will stop receiving all marketing communications. Self-exclusion cannot be reversed within the chosen period. For additional support resources, visit our Responsible Gaming page.

Log in to ceo94, go to Account Settings, and select the Responsible Gaming section. From there, you can set daily, weekly, or monthly deposit limits. Limits that reduce your current cap take effect immediately. Increases require a 24-hour cooling-off period before coming into force — this delay is intentional and protects you from impulsive decisions. If you need help setting a limit, contact [email protected] and the team will apply it directly.